ADA Website Accessibility Services
Protect your business from costly lawsuits while expanding your audience reach. Expert WCAG 2.2 compliance audits, ongoing verification, monthly maintenance, and strategic accessibility consulting.
Comprehensive ADA Compliance Solutions
Website accessibility isn't optional—it's legally required under the Americans with Disabilities Act (ADA) and Section 508. With over 4,600 ADA website lawsuits filed in 2023 alone, businesses face significant legal and financial risk from non-compliant websites.
Our accessibility services protect your business from lawsuits while opening your digital presence to 26% of US adults with disabilities—representing $13 trillion in annual disposable income. We provide comprehensive audits, ongoing monitoring, and strategic consulting to ensure WCAG 2.2 compliance.
The Legal Landscape: Why Compliance Is Critical
Website accessibility lawsuits have skyrocketed, targeting businesses of all sizes across every industry. The legal precedent is clear: websites are places of public accommodation under the ADA, and non-compliance exposes your business to significant financial and reputational risk.
ADA Title III Requirements
The ADA requires places of public accommodation to be accessible to people with disabilities. Federal courts consistently rule that websites qualify as public accommodations, making digital accessibility legally mandatory.
Section 508 Compliance
Section 508 requires federal agencies and contractors to make electronic and information technology accessible. Many state and local governments have adopted similar requirements for vendors and service providers.
Average Settlement: $400,000+
ADA website accessibility lawsuits settle for an average of $400,000+ when including legal fees, remediation costs, and damages. Many businesses also face ongoing monitoring requirements and additional compliance costs.
4,600+ Lawsuits in 2023
Website accessibility lawsuits reached record highs in 2023, with over 4,600 federal filings. Serial plaintiffs target businesses systematically, and small businesses are increasingly vulnerable to demand letters.
All Industries at Risk
No industry is immune. E-commerce, healthcare, financial services, hospitality, education, and professional services all face accessibility litigation. Even government entities and non-profits are frequently targeted.
Proactive Compliance = Protection
Demonstrating good-faith efforts toward accessibility compliance significantly reduces litigation risk. Regular audits, documented remediation, and ongoing monitoring show commitment to accessibility and provide strong legal defense.
Comprehensive Accessibility Services
Comprehensive Accessibility Audits
Detailed accessibility audits using automated testing, manual evaluation, and assistive technology testing to identify all WCAG 2.2 compliance issues. We provide prioritized remediation roadmaps with specific code fixes and implementation guidance.
Ongoing Accessibility Verification
Continuous monitoring and verification to ensure your website maintains accessibility compliance as content changes. Regular testing catches new issues before they become legal liabilities, providing peace of mind and demonstrating good-faith compliance efforts.
Monthly Accessibility Maintenance
Proactive monthly maintenance to address accessibility issues, update alt text, fix broken ARIA labels, and ensure new content meets WCAG standards. Includes developer support, documentation updates, and compliance certification.
Strategic Accessibility Consulting
Expert consulting for website design projects, redesigns, and platform migrations. We integrate accessibility from the start, review designs for WCAG compliance, train development teams, and provide strategic guidance to build accessibility into your development process.
Why Website Accessibility Compliance Matters
Website accessibility isn't just about legal compliance—it's about expanding your market reach, improving user experience for everyone, and demonstrating corporate social responsibility. The business case for accessibility is compelling beyond risk mitigation.
The Legal Requirement: ADA & Section 508
The Americans with Disabilities Act (ADA) Title III requires places of public accommodation to be accessible to people with disabilities. Federal courts have consistently ruled that websites qualify as places of public accommodation, making digital accessibility a legal requirement for virtually all businesses operating in the United States.
Section 508 of the Rehabilitation Act requires federal agencies and their contractors to ensure electronic and information technology is accessible. Many state and local governments have adopted similar requirements. Additionally, industries like healthcare (HIPAA), finance, and education face sector-specific accessibility mandates.
The Financial Risk: Lawsuits & Settlements
ADA website accessibility lawsuits have reached epidemic proportions, with over 4,600 federal filings in 2023 alone—and thousands more demand letters that never reach court. Average settlements exceed $400,000 when including legal fees, remediation costs, damages, and ongoing monitoring requirements.
Serial plaintiffs systematically target businesses, and small businesses without deep legal resources are particularly vulnerable. Even winning an accessibility lawsuit costs hundreds of thousands in legal fees. The only winning strategy is proactive compliance.
The Business Opportunity: $13 Trillion Market
Beyond legal compliance, accessibility opens your business to 26% of US adults with disabilities—representing $13 trillion in annual disposable income. Accessible websites improve usability for everyone, not just users with disabilities. Better keyboard navigation, clearer content structure, and improved form labels benefit all users and improve conversion rates.
Protect Your Business & Expand Your Reach
Get a comprehensive accessibility audit and discover exactly what's putting your business at legal risk. We'll provide a detailed remediation roadmap and timeline for achieving full WCAG 2.2 compliance.
Get Free Accessibility AssessmentWCAG 2.2 Compliance Levels
The Web Content Accessibility Guidelines (WCAG) 2.2 define three levels of conformance:
- Level A (Minimum): Basic accessibility features that all websites must have. Failure to meet Level A makes content inaccessible to some users with disabilities.
- Level AA (Mid-Range): The target for most organizations and the level referenced in most accessibility lawsuits. Addresses the most common barriers for users with disabilities.
- Level AAA (Highest): The highest level of accessibility. Not required for most websites but beneficial for organizations serving populations with significant disabilities.
We recommend Level AA compliance as the minimum standard, with Level AAA for critical content and user flows. Our audits evaluate against all three levels and provide guidance on prioritization.
Common Accessibility Issues We Fix
Most websites have dozens to hundreds of accessibility issues. The most common problems we encounter include:
- Missing alt text: Images without alternative text descriptions for screen readers
- Low color contrast: Text that doesn't meet minimum contrast ratios against backgrounds
- Keyboard navigation issues: Interactive elements that can't be accessed without a mouse
- Form label problems: Forms without proper labels, instructions, or error messages
- Heading structure errors: Improper heading hierarchy that confuses screen reader navigation
- ARIA implementation errors: Incorrect or missing ARIA labels and roles
- Video without captions: Multimedia content lacking captions or transcripts
- PDF accessibility: Documents that aren't properly tagged or structured